Technical support with German | COMPLETE REMOTE CONTROL from Experis IT | Expats.cz

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Why is it great to join us?

We give career opportunities to people with and without strong technical experience who are ready to absorb and implement technological innovations on a daily basis. ?

Explore the future with us now! We have many excellent global TOP projects, for juniors with no experience or for qualified middle and senior experts in IT support and administration.

We are able to provide career opportunities and steady job in one multinational environment or YOU may have a chance of use different languagesbe part of leading and world-renowned brands, acquire and upgrade IT skills by working in a full-time home office, from any location in the Czech Republic.

✅ You will be in charge of:

  • Be assigned to a mission that is forward-looking, sustainable and world famous prominent client

  • Be responsible for remote technical/administrative troubleshooting of accounts, at a different level (depending on your skills) and systems, applications, laptops, PCs, related equipment, networks of Customer employees in a particular country

  • Be an active coordinator and participant in communication via phone, emails, chats, ticketing tool (ServiceNow) with customer, professional technicians

  • Be a “right arm” of the team leaders, help with report writing

✅ Skills that will help you in the role:

  • Speak and write in English and German(level B2+)

  • You can qualify as medio/senior or even junior – we offer training

  • Welcome experience with Windows, VPN, Office 365, ticketing tools, etc. ;

  • Ability to successfully manage incoming requests and provide helpful advice to the client

  • Have been part of the customer support field

  • Common sense of problem solving like a piece of cake

  • Knowing how to lend a hand to a newcomer or your junior team member, senior members can guide a newcomer, potential career development

✅ We can offer you:

  • 100% work from home; from any location in the Czech Republic

  • Monthly paydepending on your level of expertise – from 42,000 to 58,000 CZK

  • Long-term and stable cooperation; full time deal

  • Financial assessment to refer your friends and acquaintances;

  • Monetary compensation for night shifts and compensation days for work on Czech public holidays;

  • Meal vouchers (a contactless plastic card);

  • Multisport card with financial participation

  • Organize training sessions during the first weeks and refresher courses (online, with our experts);

  • Notebook and mobile phone at preferential rates

  • 25 days of paid vacation;

  • Contribution for the public transport ticket

Sound interesting? Apply now!

Benefits of the position

More than 5 weeks vacation
home office
Courses and training
Notebook
Mobile phone

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