Technical Support Technician – IT-Online

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This is a Mobile Device Management: Technical Support position.

The technician will support business operations by facilitating efficient and reliable technology support services for mobile device networks and fleets to enable the business and its stakeholders to meet its service standards. The technical support agent also proactively contributes to the implementation of new products and systems, risk mitigation, monitoring, continuous improvement, reporting and achieving cost optimizations. in the area of ​​responsibility.

Experience required:

  • Mobile device management experience
  • 1 to 2 years Technical troubleshooting and practical experience with Android mobile
    devices in a corporate environment
  • Excellent troubleshooting skills and methodology

Qualification (s) required:

  • Grade 12
  • A + certification
  • N + certification

Desired skills:

  • Repair
  • mobile device management
  • Company Parameter
  • Network support

Desired work experience:

  • 1 to 2 years of business consulting
  • 1 to 2 years System / Network Administration

Desired qualification level:

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