Technical support in Spanish or Portuguese from Infosys (Czech Republic) Limited sro | Expats.cz

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INFOSYS provides career opportunities and steady job in one multinational environment or YOU may have the chance to use various languages, be part of the world famous brands, acquire and improve your IT skills by working in the brand new office building in the center of Brno.

Your working day will fly away as you will:

  • Be assigned for a forward-looking, enduring, and prominent client – an automaker, energy supplier, cosmetics company, cellphone manufacturer, IT company, etc.

  • Be responsible for remote technical/administrative troubleshooting of accounts, systems, applications, laptops, PCs, related equipment, networks of Customer employees in a particular country;

  • Be a coordinator and an active participant in the communication by phone, emails, chats, ticketing tool (ServiceNow) with the customer, professional technicians (L2 support);

  • Be part of the international, dynamic and innovative environment of the company.

Why does Infosys choose you? You :

  • Speak and write in English and Spanish OR Portuguese fluently;

  • Are highly skilled in successfully handling incoming inquiries and providing helpful advice to the client;

  • Have been part of the customer support field – Advantage;

  • See multitasking and problem solving as child’s play;

  • Master Windows, VPN, Office 365, Citrix, ticketing tools, etc. – Advantage ;

  • You want to be a team player rather than a lone wolf;

  • Can be punctual and reliable.

Infosys values ​​you because we provide:

  • Long-term and stable cooperation;

  • performance bonuses;

  • Financial assessment to refer your friends and acquaintances;

  • Monetary compensation for night shifts and compensation days for work on Czech public holidays;

  • meal allowance;

  • Organize training sessions during the first weeks and refresher courses (online, with our experts);

  • 25 days of paid vacation;

  • New offices (Vlnena street) with a games room, a quiet zone, kitchenettes, a terrace in the center of Brno, the 2nd largest city in the Czech Republic;

  • Expatriate support services for newcomers;

  • Team building activities.

Infosys values ​​your time, so the hiring process is generally concise

Apply – Receive a response after your resume is assessed – Receive a call from our recruiter – Arrange a video conference with our team leader/manager – Get feedback/an offer – Navigate your next one with Infosys.

Want to know more about Infosys?

Infosys in the Czech Republic provides business-to-business transformation services to its clients worldwide. What’s more, Infosys is a leader in next-generation consulting, technology and outsourcing solutions. From its Brno Deliver Center, Infosys provides technical support to more than 30 global multinationals.

Why is it a wise decision to join Infosys?

Infosys offers career opportunities to people with or without solid experience, eager to absorb and implement technological innovations on a daily basis.

Have you ever been to Brno?

Living in the Czech Republic has many advantages, including affordable living, very good infrastructure, proximity to other European capitals, as well as interesting history and culture and beautiful nature. Brno is a truly international city with locals and visitors from all over the world and there are no need to speak czech!

Benefits of the position

Corporate events and teambuilding
home office
Beneficial loans to employees
Courses and training
Additional holidays
Meal vouchers or meal contribution
Notebook
Mobile phone
Bonuses

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