Technical Services Manager Job at Networx Recruitment


Technical Services Manager

Location: Letchworth, Hertfordshire

Salary: £55,000

Hours: Full time

CDI contract

Objective of the role

Working collaboratively with colleagues across the company, the incumbent will be responsible for ensuring that the facility meets the owner’s compliance obligations. You will lead the Compliance team to deliver first class service, purchasing and allocating work related to our Compliance Service Programs, you will act as an ambassador of strong customer-focused values, both internally and externally. You will be responsible for ensuring that our general health and safety obligations are met across the team and providing expertise and knowledge across the asset department.

Make it happen!

You will be:

• Lead our owners’ compliance, ensuring contracts are obtained to deliver and maintain 100% compliance in all areas.

• Provide strategic monthly progress reports on compliance performance including but not limited to KPIs, program, quality assurance and resident feedback as appropriate.

• Manage and control budgets and expenses. Forecast expenses throughout the year and inform future budgeting.

• Lead external and internal audits in areas of compliance, ensuring action points are managed and completed on time.

• Ensure that high-risk and complex buildings within the scope of the legislation are managed in a compliant manner and maintained safely and evidenced by the creation and ongoing management of building safety records.

• Stay up-to-date with regulatory developments and best practices, ensuring your team is up to date and training is conducted as needed.

• Write, modify and implement company policies and procedures.

• Ensure that all FRAs are reviewed in accordance with organizational policy. Have oversight of all actions highlighted in and that scheduled corrective work is carried out within the limits of the objectives.

• Be responsible for the department for all areas of health and safety. Ensure relevant reports are up to date and compliant.

• Have an excellent understanding of fire safety and building regulations alongside the Residents White Paper.

• Lead resident engagement, developing a clear process for residents, tenants and internal stakeholders to raise fire, building and safety concerns. Also ensure that these are taken into account, recorded and transmitted to the groups of companies and residents.

• Lead partnership with other external agencies, such as Herts Fire and Rescue and HSE.

• Work closely with internal colleagues and departments to ensure compliance procedures operate effectively and in the best interests of our residents.

An essential basic!

• Manage large budgets, ensure expenditures are in line with budget forecasts.

• As a leader, you will be expected to be collaborative, empowering and engaging your colleagues. This will require visibility, determination, and an open and honest approach to everything you do.

• Have excellent communication and presentation skills, able to explain building and owner security issues in a clear and concise manner.

• Ability to compile detailed reports on building and owner security issues and present to senior colleagues.

• Thorough knowledge of homeowner health and safety legislation, up-to-date fire safety legislation, building regulations and technical standards.

• Ability to manage team members, contractors and consultants.

• Maintain compliance by ensuring projects are carried out in accordance with relevant legislation and regulations.

• Full UK driving license with access for one vehicle for business purposes.

• Ability to work effectively to deadlines.

Able to:

• Communicate ideas and information in a variety of formats, including preparing formal reports.

• Maintain and live established values ​​with a strong commitment to diversity.

• Embed a culture of safety and responsibility throughout the team.

• Review and develop new ideas and opportunities to improve value for money, delivery and compliance in all areas of owner health and safety.

For more shine!

You will be passionate about improving the safety and well-being of our customers and ensuring compliance in all areas of health and safety.

Closing date: May 22

Our history

In 2003, public housing in North Hertfordshire was transferred to a new housing association with the aim of improving tenant accommodation and creating the capacity to build more affordable housing.

In 2018, we became settled. The change reflects how we have evolved as an organization with a clear identity and a passion for delivering higher quality affordable housing. As the name suggests, we want customers to be able to settle down, find a place where they can settle down, create a life, a community and thrive.

Having the right foundation, creating a great customer experience and delivering new homes to meet local needs is what makes Sett a great housing association. It doesn’t happen by accident – we focus on neighborhoods, helping with employment and support, and tackling loneliness.

The commitment, passion and care that our colleagues show every day is what makes us special. We are proud to work in social housing, we care deeply about the lives of our tenants and how we can help, and we are committed to getting the housing association established in Hertfordshire and Bedfordshire.

What we offer:

  • A competitive salary
  • Generous holiday allowance
  • Stakeholder Pension Plan
  • Life insurance
  • Health Care Cash Plan
  • Enhanced maternity, paternity and adoption leave
  • Counseling sessions
  • Training and development opportunities
  • flexible work
  • Company performance pay

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