IT support engineer at Datafin Recruitment


ENVIRONMENT: A Dynamic Cloud Solutions Specialist is looking for an ambitious IT Support Engineer whose primary role will be to support and maintain the company’s internal IT infrastructure and provide technical support to end users. You will be responsible for the effective implementation and maintenance of corporate IT security, including malware protection, IT asset registry management and monitoring, and management of the successful Dropbox data migration to Google. You will need a graduate degree in IT / IT / Technical Support or similar or equivalent experience, at least 5 years of relevant professional experience as an office assistant or in-house IT and will be proficient in working with networks, Linux and workstations. , Security of systems and others [URL Removed] for the internal computer systems (i.e., office environment) of the company.

  • Work with internal and external stakeholders and IT vendors, including:
    • Supply, maintenance and dismantling of workstations
    • Hardware and software vendors
    • Printers and scanners
    • Continuous power systems
    • Switching and wiring
    • Other
  • Ensure the successful implementation and maintenance of corporate IT policies and procedures, including
    • Acceptable use
    • Computer security (for example, anti-malware)
    • Integration and exit of user access
    • Other
  • Manage and monitor the IT asset registry.
  • Maintenance and upkeep of computer rooms in each branch.
  • Take care of all internal videoconferencing equipment.
  • Consolidate internal IT systems.
  • Manage the successful data migration from Dropbox to Google.
  • Manage and maintain branch office firewalls.
  • Respond to user requests, including office related support.
  • Escalate issues in the appropriate manner if necessary.
  • Participate in the development and improvement of the internal IT aspects of the company.
  • Plan, test and implement related projects as they arise.
  • Travel between agencies (indication is once a quarter or as and when required).
  • Build and maintain successful cross-functional relationships within the technical team and other departments
  • Ensure that required processes, documentation and reporting requirements are followed and maintained.
  • CONDITIONS:Qualifications

    • Matric / Grade 12.
    • Advanced degree in IT / IT / technical support or similar or equivalent experience essential.
    • Relevant certification in Microsoft, Linux, MacOS, FortiGate, G Suite will be advantageous.

    Experience / skills

    • At least 5 years of relevant professional experience as IT or internal IT support.
    • Ability to work with:
    • Networks
    • Linux
    • Personal work places
    • Systems security
    • Other peripherals


    • Accountable.
    • Soft.
    • Organized.
    • Excellent interpersonal skills.
    • Team player.
    • Logical, systematic and technical problem solver.
    • Attention to detail.
    • Love for technology.
    • Ability and interest in self-learning.

    While we would really love to respond to every application, if you are not contacted for this position within 10 business days, please consider your application unsuccessful.COMMENTS: When applying for jobs, make sure you have the minimum requirements for the job. AloneCitizens of South Africa will be considered for this role. If you are not at the location listed for any of the jobs, please note your relocation plans in all job applications and correspondence. Please send a Word copy of your CV to [Email Address Removed] and mention the reference numbers of the jobs. We have a list of jobs on [URL Removed] Datafin IT Recruitment – Jobs in Cape Town.

    Desired skills:

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