DBCP strengthens its technical support team with a new appointment – Destination Chesterfield


By Josh Marais

DBCP has further strengthened its technical support team with the appointment of Natalie Hague.

With over 20 years of customer service experience, Natalie joins DBCP from Dunston’s innovation center in Chesterfield, where the building control company is based. Natalie’s new role with DBCP means she now works just two floors above where she was based with her former employer.

Margaret Pratt, Business Operations Manager at DBCP who leads the technical support team, was impressed with the friendly and warm welcome she received from Natalie every day and therefore had no hesitation in offering her the new role. .

Natalie jumped at the chance to work in a whole new industry with the opportunity to learn new skills. She commented: ‘I was moving and noticed the address on the building control documents was DBCP, which is based at the Dunston Innovation Centre. I went upstairs to see if the guys at DBCP could help me out and have been really intrigued by the industry ever since.

“I will soon be doing my LABC qualification to give me a broader understanding of building control and it should really help me on a daily basis. It’s a career change and an exciting new challenge, but there are a lot of transferable skills from my previous roles – there’s a strong focus on customer service and I know a lot of computer software too.

On a daily basis, Natalie will take care of data entry, answer the phone and book building inspections for builders and owners.

David Pratt, Building Control Manager at DBCP is delighted with the appointment: “We are delighted to welcome Natalie to the team, our technical support team is at the heart of the business and providing excellent customer service is our goal. We are always looking to grow the team, create jobs for local people and invest in our staff. »

Outside of work, Natalie has a young family and enjoys spending time with her five-year-old daughter, Nicole. She also enjoys international travel, visiting America, Dubai, Abu Dhabi, Mauritius and the Caribbean.

If you are planning construction projects and would like to discuss how DBCP can help you, please contact our friendly team of experts for advice and information on 0333 880 2000 or visit dbcp.co.uk. Or, if you are looking for a career in building control, we have vacancies for Senior Building Control Inspector and Client Services Administrator. Please visit dbcp.co.uk/careers to find out more.

DBCP supports the town’s marketing and economic growth through Chesterfield Champions, a network of over 200 organizations across Chesterfield and North Derbyshire.


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