After-sales technical support for ballast water treatment systems in Qatar: ERMA FIRST embeds N-KOM’s expertise through a strategic partnership

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Nakilat-Keppel Offshore & Marine (N-KOM), a joint venture between Qatar’s premier shipping and shipping company, Nakilat, and leading offshore platform builder and ship repairer Keppel Offshore & Marine Ltd., will provide a after-sales technical support to vessels equipped with ERMA FIRST ballast water treatment systems calling at ports and repair yards in Qatar.

ERMA FIRST has signed an agreement with N-KOM to provide support using the skills of N-KOM marine engineers based in Qatar for on-board equipment services. Our customers will now have access to all issues related to troubleshooting, installation, maintenance, calibration and testing in Qatar.

ERMA FIRST is a leading manufacturer of ballast water treatment equipment and has installed over 2,500 systems on over 2,000 ships worldwide. Its global service network already includes locations in the United States, Canada, China, Japan, South Korea, Singapore, Panama, United Arab Emirates, India, Turkey, Greece , Cyprus, Romania, Poland, Latvia and Ukraine. The addition of the Qatari team of N-KOM to ERMA FIRST’s network further expands its reach.

“Our ability to offer our customers the most comprehensive global aftermarket network in the market is a source of great pride for everyone in the organization,” said ERMA FIRST Managing Director Konstantinos Stampedakis.

“This collaboration with N-KOM further strengthens our ever-growing capability as we aim to help our customers around the world.”

Located in the world-class Erhama Bin Jaber Al Jalahma Shipyard complex in Qatar, N-KOM offers a full range of repair, conversion, maintenance and fabrication services for vessels, offshore and onshore structures.

N-KOM CEO Damir Glavan said, “N-KOM is delighted to partner with ERMA FIRST. We have a group of highly qualified engineers in Qatar, who are ready to help all ERMA FIRST customers. N-KOM is known in the industry for its responsive, comprehensive and diligent technical support.

To access the network, ERMA FIRST customers must contact the ERMA FIRST helpdesk.
Source: ERMA FIRST

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